Helderberg Hospice social workers help members of the community through some of the most vulnerable, stressful and difficult times of their lives. It can be traumatic for the patient and their family to accept their circumstances, and continue the difficult process of end-of-life planning for their loved one. As valued members of the Helderberg Hospice interdisciplinary team, their professional palliative care social workers are highly trained and experienced, with a wealth of knowledge and skills. Their goal is to ensure that each family receives care that is tailored to fit their particular needs. Their services include personal and family counselling, future care planning for patients and support for vulnerable children. They also offer spiritual care and support, access to community resources and other specialised agencies, assistance with documentation such as birth certificates, identity documents, state grants and pensions, referrals for assistance with legal documents such as power of attorney and last wills, co-ordination of support groups for patients, and co-ordination of the bereavement support service.