Martin Wigand,
Somerset West
Last Wednesday I had put my wheelie bin out for collection as usual, but when I wanted to bring it in again a few hours later, it had disappeared.
Had a neighbour taken it by mistake?
It took me a day to accept that it had been stolen, and to find out what I needed to do.
So, I went to the police in Somerset
West to report the
theft.
I had only to wait
for a few minutes before I received friendly and professional help with filling in various forms. The same evening I received an SMS with my case number.
I was even more surprised when I received an email from the municipality the next morning, reminding me to fill in a request for a new wheelie bin.
And, absolutely unbelievable, on Tuesday morning a brand new bin was standing at my gate.
A free service after only two working days – Friday and Monday.
If this kind of service would become the norm and not the exception, then we are looking forward to a bright future, indeed.
A big thank you to the police and to the people at the municipality – you are doing a great job.
